Frequently asked questions

QistLock is a financed-device management platform for Pakistani mobile and electronics shops. It connects customers, installment plans, payments, recovery and device control in one system.

QistLock is built for mobile shop owners, electronics shop owners, installment dealers and shop managers who sell devices on qist and need to track payments, customers and financed devices.

Yes. QistLock is designed to work for shops of all sizes — from a single-location mobile shop to a multi-location operation.

Yes. QistLock lets you create installment plans, track due dates and record payments — all connected to the customer and the financed device.

Yes. Every sale in QistLock connects the customer, the device (via IMEI or serial number) and the installment plan.

Yes. You can view total outstanding amounts across all customers or drill into a single customer's balance.

Yes. The recovery queue shows all overdue accounts sorted by how many days late the payment is.

When a financed device becomes overdue according to your configured policy, the system can place the device into a restricted state. After the required payment is received, the device is restored to active status.

Once payment is confirmed, the authorised restoration workflow returns the device to active status.

Contact our team for support. Every device action is recorded and auditable.

Yes. QistLock supports staff access with role-based permissions, so you can control what each team member can see and do.

Yes. Your data is stored securely and is only accessible to authorised users in your account.

Book a demo with our team. We will walk you through QistLock and help you set up your shop.

Contact our team to discuss migrating your existing customer and financing records into QistLock.

Yes. QistLock works on your phone, so you can manage your business from anywhere in your shop.